{"id":24014,"date":"2023-02-04T14:10:38","date_gmt":"2023-02-04T07:10:38","guid":{"rendered":"https:\/\/rootytrip.com\/chinh-sach-bao-mat\/"},"modified":"2026-09-26T09:09:32","modified_gmt":"2026-09-26T02:09:32","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/rootytrip.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"24014\" class=\"elementor elementor-24014 elementor-11684\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5ed4b161 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5ed4b161\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-569d151f\" data-id=\"569d151f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b422f24 elementor-widget elementor-widget-heading\" data-id=\"b422f24\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-622c6021 elementor-widget elementor-widget-text-editor\" data-id=\"622c6021\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h2 data-start=\"140\" data-end=\"174\"><span style=\"color: #289683; font-family: arial, helvetica, sans-serif;\"><strong data-start=\"144\" data-end=\"174\">Scope of information collection<\/strong><\/span><\/h2><p data-start=\"176\" data-end=\"519\"><span style=\"font-family: arial, helvetica, sans-serif;\">When customers register to use the services of <strong>Rooty Trip Phu Quoc Joint Stock Company<\/strong> through any of our channels, <strong>the Company may collect Customer information<\/strong> including: <strong>full name, gender, date of birth, address, email, phone number, interests<\/strong>\u2026 in order to understand customer needs, provide customer care, and deliver better services.<\/span><\/p><p data-start=\"521\" data-end=\"839\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>Customers undertake to provide accurate and lawful Information<\/strong> when requested and when they agree to provide it. <strong>Customers shall bear full responsibility<\/strong> (in all cases, without any joint liability of the Company, whether in part or in whole) <strong>if the Information provided to the Company is inaccurate or unlawful<\/strong>.<\/span><\/p><h2 data-start=\"846\" data-end=\"880\"><span style=\"color: #389683; font-family: arial, helvetica, sans-serif;\"><strong>Purpose of using information<\/strong><\/span><\/h2><p data-start=\"882\" data-end=\"1158\"><span style=\"font-family: arial, helvetica, sans-serif;\">We may also collect and store your information in order to <strong>offer the best service packages that match your preferences<\/strong>. In addition, we may use your information collected through our System for the following purposes:<\/span><\/p><ul data-start=\"1160\" data-end=\"1625\"><li data-start=\"1160\" data-end=\"1341\"><p data-start=\"1162\" data-end=\"1341\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>Customer care: <\/strong>collecting feedback on service quality, and handling issues related to your use of our services or to transactions between the Company and the Customer;<\/span><\/p><\/li><li data-start=\"1342\" data-end=\"1451\"><p data-start=\"1344\" data-end=\"1451\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>Advertising information: <\/strong>introducing services, promotions and special offers to Customers;<\/span><\/p><\/li><li data-start=\"1452\" data-end=\"1523\"><p data-start=\"1454\" data-end=\"1523\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>Sending invitation letters, orders, thank-you letters and birthday greetings;<\/strong><\/span><\/p><\/li><li data-start=\"1524\" data-end=\"1625\"><p data-start=\"1526\" data-end=\"1625\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>Other purposes for which the Company is permitted to use the Information, provided they do not violate the law.<\/strong><\/span><\/p><\/li><\/ul><p data-start=\"1627\" data-end=\"1731\"><span style=\"font-family: arial, helvetica, sans-serif;\">We may also use your Personal Data and other collected information for:<\/span><\/p><ul data-start=\"1733\" data-end=\"2166\"><li data-start=\"1733\" data-end=\"1930\"><p data-start=\"1735\" data-end=\"1930\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>Digital marketing<\/strong> including, but not limited to, <strong>social media, display advertising, search engine optimization, search engine marketing, and push notifications<\/strong><\/span><\/p><\/li><li data-start=\"1931\" data-end=\"2166\"><p data-start=\"1933\" data-end=\"2166\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>Traditional marketing <\/strong>including, but not limited to, sending you emails about new products, special promotions, surveys or other information we think you may find interesting.<\/span><\/p><\/li><\/ul><p data-start=\"2168\" data-end=\"2505\"><span style=\"font-family: arial, helvetica, sans-serif;\">Please note that you <strong>may opt out of any marketing materials<\/strong> we may send you by following the <strong>unsubscribe instructions<\/strong> included in our marketing materials;<strong> if you choose to opt out of any marketing materials, we will respect your wishes<\/strong>.<\/span><\/p><h2 data-start=\"2512\" data-end=\"2553\"><span style=\"color: #389683; font-family: arial, helvetica, sans-serif;\"><strong>Personal data retention period<\/strong><\/span><\/h2><p data-start=\"2555\" data-end=\"2908\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>Rooty Trip stores the personal data you provide<\/strong> on our internal systems<strong> for the duration of service provision or until the purpose of collection has been fulfilled,<\/strong> or until compliance with legal obligations permits and any disputes have been resolved, or <strong>until you request the deletion of the information you have provided<\/strong>.<\/span><\/p><h2 data-start=\"2915\" data-end=\"2945\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong><span style=\"color: #289683;\">Personal data protection<\/span><\/strong><\/span><\/h2><p data-start=\"2947\" data-end=\"3541\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>COMMITMENT TO PROTECTING CUSTOMERS&#8217; PERSONAL INFORMATION:<\/strong> When Customers submit personal information to the Company, Customers <strong>understand and agree to the terms set out above<\/strong>. The Company <strong>will always safeguard and protect the privacy and confidentiality of Customers&#8217; personal information with the highest sense of responsibility<\/strong>. However, the Company <strong>does not guarantee that all Customer Information will be kept absolutely secure<\/strong> and shall not be held responsible for <strong>any unauthorized access from outside or any information leak originating from the Customer&#8217;s side<\/strong>.<\/span><\/p><h2 data-start=\"3548\" data-end=\"3579\"><span style=\"color: #289683; font-family: arial, helvetica, sans-serif;\"><strong>Sharing personal data<\/strong><\/span><\/h2><p data-start=\"3581\" data-end=\"4005\"><span style=\"font-family: arial, helvetica, sans-serif;\">We <strong>value your trust regarding your personal data<\/strong> as an important part of our relationship. Therefore, <strong>we will not sell your personal data to third parties<\/strong>, including third-party advertisers. However, there are certain cases in which <strong>we may disclose, transfer or share your personal data with third parties without notifying you<\/strong>, as described below:<\/span><\/p><ul data-start=\"4007\" data-end=\"4610\"><li data-start=\"4007\" data-end=\"4279\"><p data-start=\"4009\" data-end=\"4279\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>Service providers:<\/strong> We may share your Personal Data with<strong> our service providers for the purpose of delivering the services you have booked<\/strong>, including <strong>accommodation, restaurants and hotels, and transportation such as flights, boats and vehicles<\/strong>&#8230;<\/span><\/p><\/li><li data-start=\"4280\" data-end=\"4610\"><p data-start=\"4282\" data-end=\"4610\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>Marketing partners:<\/strong> We may share your personal data with <strong>third parties with whom we have advertising, marketing or other related relationships<\/strong>. These third parties <strong>may use your information for marketing, advertising, customer care and service quality improvement purposes<\/strong>.<\/span><\/p><\/li><\/ul><h2 data-start=\"4617\" data-end=\"4656\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong><span style=\"color: #389683;\">Contact us<\/span><\/strong><\/span><\/h2><p data-start=\"4658\" data-end=\"4817\"><span style=\"font-family: arial, helvetica, sans-serif;\">If you have any questions or requests regarding <strong>this Privacy Policy<\/strong>, please <strong>contact us at: <span style=\"color: #ff0000;\">phuquoc<a style=\"color: #ff0000;\" rel=\"noopener\" data-start=\"4799\" data-end=\"4815\">@rootytrip.com<\/a><\/span><\/strong><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Scope of information collection When customers register to use the services of Rooty Trip Phu Quoc Joint Stock Company through any of our channels, the Company may collect Customer information including: full name, gender, date of birth, address, email, phone number, interests\u2026 in order to understand customer needs, provide customer care, and deliver [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":47501,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-template\/co-operate-template.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-24014","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/rootytrip.com\/en\/wp-json\/wp\/v2\/pages\/24014","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rootytrip.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rootytrip.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rootytrip.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/rootytrip.com\/en\/wp-json\/wp\/v2\/comments?post=24014"}],"version-history":[{"count":7,"href":"https:\/\/rootytrip.com\/en\/wp-json\/wp\/v2\/pages\/24014\/revisions"}],"predecessor-version":[{"id":85500,"href":"https:\/\/rootytrip.com\/en\/wp-json\/wp\/v2\/pages\/24014\/revisions\/85500"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rootytrip.com\/en\/wp-json\/wp\/v2\/media\/47501"}],"wp:attachment":[{"href":"https:\/\/rootytrip.com\/en\/wp-json\/wp\/v2\/media?parent=24014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}